> For the complete documentation index, see [llms.txt](https://docs.mapeo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mapeo.app/complete-reference-guide/troubleshooting/i-have-problems-with-the-camera-in-mapeo/i-get-a-black-screen-when-using-the-camera.md).

# I get a black screen when using the camera

Typically, this is because you have not given Mapeo permission to use the phone's camera, or the permissions have expired due to not using Mapeo for a long period of time. To change this, you have to follow these steps: [I want to update Mapeo Mobile permissions](/complete-reference-guide/troubleshooting/updating-mapeo-mobile-permissions.md)


---

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