🔧Troubleshooting

Common technical issues

Very important: If you uninstall Mapeo trying to solve problems, you will lose all data if you have not synchronized with someone before or you have not created a backup.

See additional information and troubleshooting steps for some common technical issues in the pages below:

• I can't start Mapeo

• Mapeo closes automatically

• I have problems with the GPS in Mapeo

  • GPS is not activated in Mapeo

  • My GPS signal is very weak

• I have problems with the camera in Mapeo

  • I get a black screen when using the camera

• I want to update Mapeo Mobile permissions

• I have sync issues

  • I want to connect to Wi-Fi

  • I want to create local Wi-Fi networks

    • With a portable router

    • With a smartphone

  • The device I want to sync with does not show up on my Synchronize screen

  • I get an error when I try to sync with another device

  • I can't sync with the sync file

  • The person I want to sync with has deleted valuable data

• Sharing files between devices

• Saving and printing Mapeo reference materials