I can't start Mapeo

1. Make sure you have Mapeo installed on your phone or computer. If you are not clear about the steps to install Mapeo, check: ​

• Installing Mapeo Mobile

• Installing Mapeo Desktop

Once installed, you have to click on the Mapeo icon on your cell phone (Mapeo Mobile) or on your computer (Mapeo Desktop). If despite this, it does not work, go to the next point.

2. Reboot your device and try again.

3. Make sure your device has enough free space available.

If none of this works, there are unfortunately few solutions:

a) You can uninstall Mapeo Mobile from your cell phone, but YOU WILL LOSE ALL THE DATA you have collected so far. You will only be able to recover them if you have previously synchronized with another device.

b) You can contact Digital Democracy using our multilingual mapping-users chat at Discord.