# Me aparece una pantalla negra cuando uso la cámara

Normalmente, esto es debido a que no has dado permiso a Mapeo para usar la cámara del celular, o que los permisos han caducado debido a no haber usado Mapeo durante un largo periodo de tiempo. 

Para cambiar esto, tienes que seguir los siguientes pasos: [Quiero actualizar los permisos de Mapeo Mobile](/espanol/guia-de-referencia-completa/troubleshooting/updating-mapeo-mobile-permissions.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mapeo.app/espanol/guia-de-referencia-completa/troubleshooting/tengo-problemas-con-la-camara-en-mapeo/me-aparece-una-pantalla-negra-cuando-uso-la-camara.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.